Website & App Troubleshooting
Website Troubleshooting: Unable to log in? Not seeing the sign-in buttons? Is your app not working?
Chrome is the best browser to use.
Log out
Force close your browser if on mobile
Go to https://www.allegiategym.com/ and click schedule. Select your location. Complete login process
Try booking on the Allegiate App. Search Allegiate in your app store to download.
Allegiate App Troubleshooting:
Try booking on the website using chrome as your browser https://www.allegiategym.com/
Force close the app (open task manager on iPhone/Android and end all apps/tasks)
Using a Gmail? Log out of your account on the Allegiate App. Then log back into the app with a google account – don’t use your log in credentials into Mindbody. Use “log in with google account.”
If there still an account issue, call or text our front desk.
South Bay: 424-247-8279
Santa Monica: 424-238-8625
Using the Mindbody App and not the Allegiate App? We don’t control that app, you should probably download the Allegiate App.
If that doesn’t work, text or call our front desk with the class you’d like to get signed in for.
Technology we use:
The Allegiate App: this is the best way to manage your Allegiate experience and manage your account. Download the app, log in with your credentials, and you should see your account with your membership active. Make sure you hit the “More Button” at the bottom right of the app and check out some of the content we have on there!
Bridge Athletic – this is the app we use on the iPads attached to the squat racks. It tracks your wellness, weights, RPE, and everything program-related. There’s also a mobile app if you want to download it and see which workouts are on which day. This is the app to plan your week but you can’t book classes through this app.
You’ll get an email from an Allegiate coach about setting up your bridge account.
Bridge shows whichever program you mainly participate in – Allegiate Strength or Allegiate Team. We don’t have the other classes on Bridge.